Frequently Asked Questions

What Delphi versions will your components work with?

Most of the components support Delphi 7 and newer Delphi versions. Please refer to the component’s page to see the minimum supported Delphi version.

What are limitations of the trial versions?

The trial versions work in IDE only. There is no any other limitations.

While trying to compile a trial version of one of the components I get the "Unit xxx was compiled with a different version of IdHTTP.TIdHTTP" error. What should I do?

Please download and use Indy version 10.6 the component was compiled with. (Not applicable to Delphi XE3 and newer Delphi versions).

I've already got one Indy version installed and I’d prefer not to change it. Is it possible?

Absolutely! There’s no need to remove your current Indy version. Simply unpack Indy version provided by us into a new directory and mention path to it in the project properties.

I have compiled the component's demo app and it now returns the "Could not load SSL library" error message when I'm trying to connect. Why is that?

Make sure the two DLL files (ssleay32.dll and libeay32.dll) from the compiled demo folder are in your project's directory.

I have problems making the Google Delphi components work on my side. They work fine with your keys included in the compiled demo example but refuse working with mine. What should I do?

Please see this tutorial. It explains how to correctly create client id and client secret keys for your project.

Support

We at Astonsoft give top priority to supporting our existing clients and helping new ones. We believe it is an integral part of the development process.

Please do not hesitate to e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have a question or would like to report a bug.

Sales Policy

Upgrades

By becoming a registered user you can use the component you purchased forever. In addition, you are entitled to free updates during one year since purchase date. All registered customers automatically receive free priority support for priority handling on all support requests.

Refunds

We have a NO REFUND sales policy. All sales of licenses for the components are FINAL.

Before purchasing a license, we can provide you with a trial version of any component we have for sale so that you can determine whether the component fits your business needs, works on your computer, and provides the benefits for which you will purchase the license.

You agree that if you do not utilize this evaluation period-that is provided at no charge-you voluntarily discharge Astonsoft from the obligation to provide such an evaluation period. No exceptions can be made to this policy.